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Indie Tickets About Indie Tickets FAQ Security Privacy Terms of Usage Contact

PRIVACY POLICY

Security

To protect the security of the information you provide us during the ordering process, Indie Tickets uses Secure Sockets Layer (SSL) encryption technology. We utilize 128-bit encryption to make our site as secure as possible, always following best practice security procedures to protect the integrity of transactions. SSL protects your information so that it will not exposed in transmission between your browser and our servers or our payment gateway. SSL establishes a secure connection between your computer and our server, which remains secure and in place during any portion of the order process in which sensitive data is transmitted.

To ensure that your connection is secure, simply look in the corner of your browser window while entering your personal information. You will see a closed lock or an unbroken key (depending on what browser you are using), signifying that your connection is secure.

Cookies

This website may place a session cookie on your computer. A cookie is a unique identifier that helps us understand how visitors navigate the site and store information about their purchases while they are in progress. The use of cookies is common and many major websites employ them. The cookie itself does not identify you, your email address or any other personal information. We use the information it provides to help us improve the site and our service, and to provide our visitors with a better experience while on the site. There is no personal data collected by these cookies.

Ordering

When purchasing products or services on the Indie Tickets web site, you will be asked for credit card, billing, and personal information (name, address, etc). This information is transmitted using a secure, encrypted form and credit card information is not stored on our servers. Your billing address and additional personal information will be, however, as this is how we identify you when you pick up your tickets for an event. This credit card, billing and personal information is gathered to bill customers for goods and services purchased and to complete the transaction. Only billing vendors have access to financial information and only for the purpose of billing customers.

Sharing of Information

Indie Tickets does not share aggregate or personal information with third parties. We will disclose personal and aggregate information when required by a valid legal mechanism such as a search warrant, subpoena, or court order, or when we deem it necessary, in our sole discretion, to protect our rights and the safety of others, or our members, employees, or properties.

Online Surveys

At times Indie Tickets will run online surveys asking for specific contact or demographic information, such as what areas of the site interest you and how you use the web for personal use. These surveys are always optional. The purpose of these surveys is to improve the website for our users.

Off-Site Links

Indie Tickets will sometimes provide links to other sites. Indie Tickets is not responsible for the privacy practices or contents of these other sites.

Opt-In Mailings

During the course of your transaction, you will receive emails as a confirmation of the completion of your sale as well as to be used for admission to the event for which you've purchased tickets. In addition, you may receive a notification when registering initially or modifying the data in your profile. Other than these official notifications, Indie Tickets will not notify you unless you specifically choose to "Opt-In" during the registration process. We respect your privacy and will only share information about upcoming events, special offers and other news if you choose to receive that information. In addition, all opt-in mailings will contain information on how to unsubscribe from the mailings. You may also modify your profile at any time to opt-out of future mailings.

Change Policy

From time to time we may revise this privacy notice. If we make a material change, we will post a notice on the Indie Tickets site and notify you by e-mail, at which time you will be given the option to "opt out" of these new practices by responding and stating your preference.